Water damage restoration in Dallas, TXWater where it shouldn't be?
Tell us what happened.

Pick what you're dealing with and we'll show you what we do first. Or skip all that and call. We're open any hour, any day.

Burst pipe · what we do first

We help you shut off the supply, pull out the standing water, then map how far it spread under the floor and into the walls.

While you wait

Crew on the way? Work through this list.

Tick each one off as you go. Stuck on a step? Call (469) 306-9109 and we'll talk you through it.

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How a job runs

Same six steps.
Every single job.

  1. Stop the source and check safety

    We help you shut off the water and the power to affected areas, find the source and classify the water as clean, grey or black. That classification decides how every material gets handled.

  2. Extract standing water

    Truck-mounted and portable extractors pull water out of carpet, pad, hard floors and wall cavities. Removing water as liquid is far quicker than evaporating it later.

  3. Map moisture and remove what can't be saved

    Meters and thermal imaging show how far the water really went. Saturated pad, swollen particleboard and contaminated drywall come out. Anything that can be dried in place stays.

  4. Dry, dehumidify and monitor

    Air movers and low-grain refrigerant dehumidifiers dry the structure, usually over 3 to 5 days. We log readings every day until each material reaches its dry standard.

  5. Clean, sanitize and prevent mold

    Affected surfaces are cleaned and treated with an antimicrobial so mold can't get started inside the walls or under the flooring.

  6. Repair and restore

    Drywall, baseboards, insulation, flooring, cabinets and paint go back in, so the room looks the way it did before the water.

Illustration: Commercial air movers and a dehumidifier drying a room with flood-cut drywall and exposed studs
We measure dry, we don't guess.Done means the readings match a dry spot in the same building.
Illustration: Two restoration technicians checking a wet wall with a moisture meter and a thermal imaging camera
Moisture readings logged every day
About us

Dallas water damage restoration, done in the right order

Water damage in Dallas rarely looks like the flooded basements on the national news. Most North Texas homes sit on concrete slabs, so the water goes where nobody looks. It runs under laminate and engineered wood, wicks into the bottom two feet of drywall and pools behind kitchen cabinets. Under an attic water heater or AC condensate line, it soaks the ceiling insulation. By the time you notice a stain, it has usually been soaking in for hours.

Water Restoration Fix is here to stop that spread fast and fix it properly. Every job runs in the same order. We stop the source, pull out the standing water and map the moisture with meters and a thermal camera. Then we remove only what can't be saved and dry the structure with commercial dehumidifiers and air movers until the readings match the dry parts of the building. Only after that do we rebuild.

  • Moisture mapping with pin and pinless meters plus thermal imaging
  • Cleanup matched to the water category: clean, grey or black (sewage)
  • Daily drying logs and photos for your insurance claim
  • Repairs after drying: drywall, flooring, cabinets and paint

More about us

Why choose us

Why Dallas property owners call Water Restoration Fix

Getting the water out fast matters. Drying it correctly matters just as much. This is how we handle water damage restoration in Dallas.

  • We measure dry, we don't guess

    A job is finished when the moisture readings in the wet materials match a dry spot in the same building, not when the surface feels dry. You'll see the readings every day.

  • Built for North Texas homes

    Slab foundations, attic water heaters, PEX and old galvanized lines, February freezes. We know how water moves through Dallas-area houses and where it likes to hide.

  • Insurance-ready documentation

    Photos, moisture maps, equipment logs and an itemized scope give your adjuster what they need, so your claim keeps moving.

  • One team from water to rebuild

    Extraction, drying, mold prevention and reconstruction all run as one project, so nothing gets lost between contractors.

  • Residential and commercial

    A single bathroom, an office floor, a store or a multi-unit building. The process scales up without cutting corners.

  • Straight answers on cost

    You get an itemized estimate before any work starts. We go through it line by line, including what insurance usually covers and what it usually doesn't.

Our guaranteeEvery drying job is documented with daily moisture readings, so you can see when and how your property reached dry standard.
Service areas

Dallas and the cities around it.

Dallas neighborhoods we serve

  • Lakewood
  • Lake Highlands
  • Oak Cliff
  • Preston Hollow
  • Uptown
  • Far North Dallas

Check your ZIP code

Questions

Straight answers.

The things Dallas property owners ask us most.

How quickly should water damage be addressed in Dallas?

Right away. Drywall and flooring start soaking up water within minutes, and in Dallas humidity mold can start growing within 24 to 48 hours. How early extraction and drying begin is the biggest factor in how much of your home can be saved.

Does homeowners insurance cover water damage in Texas?

Most Texas homeowners policies cover sudden and accidental water damage, like a burst pipe or a failed water heater. Slow leaks and rising floodwater are usually excluded, and flood damage needs a separate flood policy. We document the damage so you and your adjuster can work out what's covered.

How long does water damage restoration take?

Drying usually takes 3 to 5 days for a typical clean-water loss. Repairs depend on how much material had to come out. A drywall patch might take a few days, while new flooring and cabinets can take a few weeks.

Can I stay in my home during restoration?

Usually, yes, if the damage is limited to part of the house and the water was clean. After a sewage backup, a large loss, or work that takes out your kitchen or your only bathroom, a short stay somewhere else is often more practical.

What's the difference between water mitigation and restoration?

Mitigation is the emergency part: stopping the water, getting it out and drying the structure so the damage doesn't spread. Restoration is the repair work that rebuilds what had to be removed. We do both.

Do you work with my insurance company?

Yes. We provide the photos, moisture readings, drying logs and itemized scope adjusters ask for, and we can talk to your adjuster directly on your behalf.

What should I do first when I find water damage?

Stop the water if you can reach the shut-off safely, keep away from wet outlets and cords, and take photos of everything before it gets moved. Then call us. We'll talk you through the next steps on the phone while we get on the way.

How do you know when everything is dry?

We take readings in the wet materials and compare them with the same materials in a part of the building that never got wet. The job is dry when those numbers match. You'll see the readings in your drying log every day.

Is the drying equipment loud?

Yes, air movers and dehumidifiers make a steady fan noise and they need to run day and night. We place them where they do the most good, close off the drying area where we can, and tell you how long they're likely to stay.

Which areas do you cover?

Dallas and the cities around it, including Plano, Frisco, McKinney, Irving, Garland, Rockwall, Arlington and Fort Worth. Each city page has a ZIP code checker so you can see right away whether your address is on our list.

Do I have to call my insurance company before I call you?

No. Stopping the damage shouldn't wait. Call us to start extraction and drying, and report the loss to your insurer as soon as you can. We'll document everything so your adjuster has what they need.

Guides

Water damage tips for Dallas homeowners

What it costs, how it works and how to protect your claim.

See all guides

Water still coming in? Call us now.

Every hour counts. Drywall and flooring start soaking up water within minutes. We're open around the clock.

(469) 306-9109

Open 24 hours, 7 days a week · Dallas and nearby cities

Call now (469) 306-9109